Policies for The Canyon Villa Bed & Breakfast
The Canyon Villa is designed and operated for an adult clientele seeking a romantic and tranquil atmosphere, and is therefore unsuitable for children under 21 years of age.
We love animals, but we ask that you do not bring them with you during your stay. We would be happy to assist you in making reservations at a nearby kennel.
For the health and courtesy of all our guests, we are a non-smoking, tobacco-free property (both inside and outside). Violation of this policy will result in a $300.00 cleaning charge.
We kindly request that bicycles be secured outside the residence; and hiking footwear be removed before entering your room.
We accept reservations up to one year in advance. Please check the website for minimum stay requirements, as it varies throughout the year. All room rates are subject to Transient Occupancy Tax. To secure your reservation, full payment is required at the time of booking. We accept Visa, MasterCard or American Express. We reserve the right to cancel or deny any reservations.
Due to our intimate size, any cancellation affects us greatly. Please understand, we must maintain a firm cancellation policy for non-arrival or early departure.
For cancellations made more than fourteen days prior to arrival (30 days for holidays, special event weekends or groups renting 3 or more rooms), we will refund your payment, less a 10% administrative fee; or we can hold your payment and apply it in full towards a future booking.
For cancellations made fourteen days or less prior to arrival (30 days or less for holidays, special event weekends or groups renting 3 or more rooms), we must hold you financially responsible for the entire length of your booked stay; unless a guest from the Wait List takes your room.
CHECK IN & CHECK OUT
Check-in time is between 3:00 p.m. and 6:00 p.m. Checkout is 11:00 a.m. on your departure date. Please call us to make special arrangements should you need to check-in earlier than 3:00 p.m. or later than 6:00 p.m.
Effective April, 15 2015
If you have any questions about our policies, please feel free to call or email us.